PRIVACY POLICY
Effective Date: June 22, 2024
The Arts Council of the Big Bear Valley ("we," "our," or "us") is committed to protecting the privacy of our website visitors ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.bigbearlakearts.org. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
​
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
Personal Data
-
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the site or when you choose to participate in various activities related to the site (such as online chat and message boards).
Derivative Data
-
Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
Financial Data
-
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you donate, or request information about our services from the site.
Mobile Device Data
-
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the site from a mobile device.
​
​
2. Use of Your Information
We use the information we collect in the following ways:
-
To personalize your experience on our site.
-
To improve our website and services.
-
To process transactions.
-
To send periodic emails regarding your donations and services.
-
To administer a contest, promotion, survey, or other site feature.
-
To request feedback and contact you about your use of the site.
-
To resolve disputes and troubleshoot problems.
-
To respond to product and customer service requests.
​
3. Disclosure of Your Information
We may share information we have collected about you in certain situations:
-
With third-party service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
-
If we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, illegal activities, or as evidence in litigation in which we are involved.
-
With our affiliates or partners with whom we jointly offer products or services.
-
With your consent or at your direction.
​
4. Tracking Technologies
Cookies and Web Beacons
-
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customize the site and improve your experience.
Google Analytics
-
We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the site through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users’ use of the site, determine the popularity of certain content, and better understand online activity.
​
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
​
6. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
​
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our site, and we will update the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
​
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
The Arts Council of the Big Bear Valley
www.bigbearlakearts.org
Email: bigbearlakearts@Gmail.com
Thank you for visiting The Arts Council of the Big Bear Valley. Your privacy is important to us.